Cloudixa Inc | Cloud Software & Technology Services

Last Updated: January 7, 2026

1. Introduction

Cloudixa Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud software and technology services.

2. Information We Collect

We collect information that you provide directly to us when using our platform services:

Account Information: Name, email address, company name, billing address
Payment Information: Credit card details, billing information (processed securely)
Usage Data: Platform usage metrics, application performance data, log files
Technical Data: IP address, browser type, device information, cookies
Communications: Support tickets, emails, feedback you provide

3. How We Use Your Information

We use the collected information for the following purposes:

To operate and maintain our cloud software services
To process your transactions and manage subscriptions
To provide customer support and technical assistance
To send service updates, security alerts, and administrative messages
To improve our software features and develop new services
To comply with legal obligations and enforce our terms

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

Data encryption at rest and in transit using industry-standard protocols
Regular security audits and penetration testing
Access controls and authentication mechanisms
Secure data centers with redundancy and backup systems
Employee training on data protection and privacy practices

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: Third-party vendors who perform services on our behalf (payment processing, hosting)
Legal Requirements: When required by law, court order, or regulatory authority
Business Transfers: In connection with a merger, sale, or acquisition
With Your Consent: When you explicitly authorize us to share your information

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right to Access: Request a copy of your personal data we hold
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restriction: Limit how we use your data
Right to Portability: Receive your data in a structured format
Right to Object: Object to processing of your personal data
Right to Withdraw Consent: Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser. See our Cookie Policy for more details.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is retained for the duration of your subscription plus 30 days after cancellation.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
Email: support@cloudixatech.com
Phone: +39 393 712 7312
Address: 34 N Franklin Ave Ste 687, Pinedale, WY 82941, USA